Privacy policy
Last updated: 09/03/2026
What we collect
- Account data: name, email, password (stored hashed), role (landlord/tenant).
- Property data: property name, city/postcode, currency and country codes.
- Tenant data: contact details you choose to store, unit assignment, tenancy dates.
- Rent records: expected and paid amounts, month, and status (paid/pending).
- Security data: login events and technical logs to prevent fraud and abuse.
How we use your data
- Provide the Rentza service and core features.
- Send verification and essential account emails.
- Maintain data integrity.
- Detect and prevent abuse and security threats.
- Improve performance and reliability.
Data protection & security
We treat rental and tenant data as sensitive and follow secure-by-design principles including data minimisation and least privilege.
- Access control: landlords only see their own portfolio.
- Encryption: HTTPS/TLS protects data in transit.
- Password hashing: passwords are never stored in plain text.
- Monitoring: auditing and rate-limiting prevent abuse.
- Retention: data kept only as long as required.
If a material breach occurs, we will take appropriate action and notify affected users as required by law.
Your rights
Depending on your location (including UK GDPR), you may have rights to access, correct, export, or delete your personal data. Contact us via Support.
Cookies
We use essential cookies or local storage for authentication and preferences. We do not sell personal data.
Contact
Questions about privacy? Reach us via Support.